Dear Chicago Marathon organizers,
WOW. Can you believe that the race is LESS THAN 2 MONTHS away? It seems like just yesterday we were receiving the lottery results and making the mad scramble to pay the registration fee in the Athlete Center.
Speaking of the Athlete Center, I have a question. What is up with the start corral system this year? It is, in a word, terrible. It used to be so simple – you’d fax in the appropriate document, and later that day, your corral letter would show up on your confirmation page.
But now? The deadline is Monday, and I have yet to receive a letter next to my name.
Let’s start at the beginning – I’ve actually sent 3 of the same emails, containing the same information. Only once have I gotten an automated reply from your office. It’s a crapshoot at this point, whether or not my information was received, and whether it will be updated at all.
Call me crazy, but I feel that as someone who paid $185 to run your race, I should at least know approximately what time I will be starting, so that I can train accordingly. I worked hard to even be in a position to request an early start corral. Reward me, dammit! Don’t drop the ball. At the very least, use your fancy email skills to let the participants know what is going on.
Mo (I’m in corral C, pleaseandthankyou).